Vehicle Owner's Bill of Rights

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Vehicle Owner’s Bill of Rights

  • No law requires you to get more than one estimate! Typically, the “at-fault” insurance company will send an appraiser out to complete an estimate.
  • You have the right to choose which repair shop will perform the repairs to your vehicle. It is illegal for insurers to “recommend” a particular shop for repairs. In most cases, those “recommended shops” work for the insurance company rather than for you.
  • You may be entitled to “Diminished Value” for the damages to your vehicle.
  • In most cases, you have the right to have your car restored to “pre-accident condition”. Some policies may require the use of aftermarket parts, where applicable, however you may have a choice.

We can negotiate with the insurance company to get you’re vehicle repaired correctly. Our people are craftsmen and will professionally repair your vehicle at a fair price. Ask our staff if you would like more information, or if you have any questions about obtaining a quality repair to your vehicle.